The COVID-19 pandemic is creating new challenges for industrial and manufacturing businesses, many of which are considered essential to society. Manufacturers, power plants, mineral processors, paper mills, refineries and others face increased pressure to continue operations and, in some cases, increase production to meet unprecedented demand. Others are looking for support as they slow production or shut down temporarily. In many cases, our customers are taking extra precautions, such as restricted site access, to keep employees safe.
Nalco Water recognizes the careful balance required to maintain productivity and minimise the risk of COVID-19 exposure. We can create solutions to best address your industrial environments and operational needs. From detailed service plans and procedures to digital technology that enables remote monitoring, we tailor solutions to help ensure business continuity in these unusual circumstances. In addition, as an Ecolab company, we can connect you with critical cleaning and sanitizing products to keep your industrial environment safe.
For more information about how Ecolab enables us to keep our customers and employees safe, check out the link here.
ACHIEVE YOUR GOALS WITH OUR INNOVATION STRATEGY THAT COMBINES BEST-IN-CLASS CHEMISTRY, ENGINEERING EXPERTISE AND DIGITAL TECHNOLOGY WITH INDUSTRY-LEADING SERVICES.
Digitally enabled services are critical to maintaining performance and visibility when your on-site presence is reduced. Our solutions allow your critical systems to be monitored anywhere, anytime. Since 1988, Nalco Water has pioneered digital technology for industry, starting with the innovation of 3D TRASAR™ remote monitoring technology. Nalco Water has more than 40,000 3D TRASAR™ controllers deployed globally. Additionally, our System Assurance Centre provides 24/7 remote monitoring to keep you close to your systems while you focus on what’s most important – your people.
3D TRASAR™ uses an interconnected ecosystem of smart technology, innovative chemistry and extensive expertise to proactively resolve problems and deliver effective results
Our innovations combine data-driven insights, science and service to take performance operations and sustainability to the next level.
Our linked ecosystem of smart technology, connected chemistry, extensive expertise and actionable insights works around 3D TRASAR™ to support your unique water needs and further optimise your operation.
Maximise performance and profitability in your refining and petrochemical operations with reliable smart data. Access your system performance from anywhere and anytime.
OMNI is a comprehensive programme for the power and chemical industries that provides unmatched insight into critical asset performance, delivering a step change in reliability and profitability throughout your entire operation.
There’s a smarter way to stay ahead of bacteria in your cooling water.
Learn How to Manage Critical Water Systems Through the COVID-19 Pandemic
Learn How to Manage Critical Water Systems Through the COVID-19 Pandemic
Nalco Water is here for you through today’s challenges and tomorrow’s recovery. In this on-demand webinar, our world-leading experts provide timely information to help you protect your workforce from COVID-19, ensure business continuity, protect your assets during slowdown or shutdown, and leverage remote technologies.
Nalco Water is here for you through today’s challenges and tomorrow’s recovery. In this on-demand webinar, our world-leading experts provide timely information to help you protect your workforce from COVID-19, ensure business continuity, protect your assets during slowdown or shutdown, and leverage remote technologies.
Nalco Water is here for you through today’s challenges and tomorrow’s recovery. In this on-demand webinar, our world-leading experts provide timely information to help you protect your workforce from COVID-19, ensure business continuity, protect your assets during slowdown or shutdown, and leverage remote technologies.
Nalco Water and Ecolab experts discuss water safety concerns with COVID-19 and industrial water systems, and share information on disinfecting production areas, assembly lines and other spaces in industrial facilities.
Stay Up To Date on COVID-19
The situation with COVID-19 is changing daily. Ecolab and Nalco Water are your trusted partners, providing expertise and guidance for how to help combat the spread of COVID-19 and reduce the risk for employees and customers. Complete this form to stay up to date on the most recent information on COVID-19 and opt-in to receive promotional information specific to your industry.
As customer site restrictions become part of daily reality due to COVID-19, Nalco Water is using state-of-the-art augmented reality to connect our experts with heavy industrial customers to provide the latest in remote servicing.
RealWear is a head-mounted augmented reality device that lets a Nalco Water associate or a customer share visual content in real-time, exactly as they are seeing it. By providing eyes on the actual scenario as it’s happening in the field, RealWear allows Nalco Water to trouble-shooting issues and guide equipment installations while observing proper social distancing and other safety protocols.
“Tools like RealWear have helped us be more agile in the face of COVID-19,” said Lorena O’Neill, Marketing director, Heavy industries. “If our representatives can’t physically be at a plant, the customer can wear the headset and our experts can still provide the highest levels of technical expertise.”
Due to the current COVID-19 pandemic, our ways of working and interacting with customers has adjusted to become more agile, and we are looking for interactive approaches through digital and remote solutions. Aware of the current scenario, the Board & Packaging team in Brazil ran two technical training sessions through a webinar as a proactive way to interact with one of their main customers in the market. The main objectives of the training sessions were to transmit general knowledge of microbiology, contaminant control, boil-out, retention and drying for the board and package manufacturing process. The technical training sessions gave the Paper team an opportunity to share critical expertise to support the customer. This was especially important now, as Board & Packaging products are facing increased demand based on shipping needs in the current environment. If you are a paper customer that needs to explore virtual training webinars as an option, contact your local sales rep to discuss.
In light of the COVID-19 pandemic and most of our operational force working remotely, the Nalco Water service team employed our unique Refined Knowledge platform to effectively identify and mitigate the consequences of a chlorine gas outage, that impacted the reliability and safety of three main hydrocarbon cooling water systems at a Texas petrochemical plant. The Refined Knowledge technology enabled the team to monitor free chlorine levels, yellow metal corrosion rate impact and cycles controlling during a four day outage; providing key insights that allowed the manual batch feed of bleach.
Using our advanced dashboard that provides critical insights, the customer engineers and SME collaborated with Nalco Water technical and site team to analyse and compare data from all three cooling towers, allowing our team to quickly develop and implement a corrective action plan to optimise the bleach dosages. As a result, during this outage all units have continued to operate as normal with minimal impact, and avoided a potential unplanned shutdown of the plant, as well as keeping everyone safe from COVID-19 exposure by working remotely. Furthermore, we’ve successfully coupled online data with additional wet chemistry tests to continuously operate cooling water systems safely and efficiently.
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